What comes to mind when you think about continuous improvement? Hopefully you believe it’s a leadership responsibility we all share each and every day. “CI” doesn’t discriminate based on seniority, title, pay grade or job function. Good ideas can come from everywhere. And in a changing environment where what worked yesterday may not work best today, there is all kinds of opportunity.
That being said, continuous improvement isn’t easy and it doesn’t happen by itself. It requires the active involvement of as many people as possible… which brings me back to the question: how do you think about continuous improvement?

