Resilience and the Pan Am Flight 73 Hijacking

A couple summers ago I had the incredible opportunity to attend a one week Dynamics of International Terrorism course with the Air Force Special Operations.  I’m still not sure how I had the good fortune to attend.  We heard from military, law enforcement, and security officers who were on the ground during many of the high profile terrorist attacks from the last few decades, such as the Khobar Tower bombings, the 9/11 World Trade Center attacks, the Mumbai hotel attacks, and the kidnapping of General Dozier by the Italian Red Brigade (presented by General Dozier himself).

Pan Am flight 73As enthralled as I was with the presentations, one poignant leadership lesson stood out which I knew I’d have to eventually share.  It came from a story Richard Melhart relayed to us.