Love Your Neighbor: The Heart of Leadership in the Marine Corps

Today’s post was guest-written by my brother Lt. Cale Magnuson, a U.S. Marine   currently assigned to the Marines Aviation Program. You can connect with Cale on LinkedIn or Twitter. If you would like to be featured on this site, click here.

I distinctly remember the first time I ever heard Captain Tucker tell us that he loved us. Captain Tucker was the platoon commander charged with instilling in us the art and science of becoming Officers in the Marine Corps. As you might imagine, this raised some eyebrows. Captain Tucker is still to this day the hardest Marine I have ever met. As a Purple Heart recipient, he could have ordered us to follow him to hell and back, and none of us would have hesitated. So why would such a man openly tell a bunch of new Lieutenants that he loved us?

Marines Sitting

Dramatize Your Ideas!

I don’t think I’ll ever forget one particular college history class. As a business major, I wasn’t extremely invested and the class took place right after lunch. I remember one student team was scheduled to give a presentation on Ancient Roman civilization. Just as I was about to zone out, the back door burst open and a student with a plastic helmet, a sword and a cape came tearing through the classroom. Hot on his heals came another student in a lion outfit. The lion made a diving tackle right in the narrow aisle between our desks, but the gladiator fought him off, stabbed him and then chased him back into the hallway, slamming the door behind him.

Now I was wide awake and ready to learn about Ancient Rome.

This story illustrates the effects drama can have on our words. Oftentimes, it’s not what we say, but how we say it that makes a difference. Here’s why:

Drama Masks

It Doesn’t Matter How Much You Care

When I first began studying leadership years ago, I’d find myself in conversations when someone would invariably share a leadership challenge with me. Sometimes, I’d even know how to solve it. I’d usually reference a book or an idea I had recently studied. Sometimes in my enthusiasm, I’d even go out and purchase the resource for them. Unfortunately, when I followed up a few weeks later to find out what had happened, they had rarely bothered to look at what I had provided them.

Several years later, I got a lead role on a consulting assignment to develop a plan to significantly improve an organization’s corporate culture. In fact, I was told this was my chance to “really shape the project.” I spent the next few months analyzing employee survey data, referencing strategic plans and carefully crafting a solution. Finally I got to present my plan to a senior client in a boardroom meeting and was thrilled when he accepted it. Now it was time to get to work. But much to my chagrin, a bigger problem soon emerged: no one wanted to take responsibility for seeing the plan through.

These experiences confirmed for me a simple but poignant lesson: you can’t want something for other people more than they want it for themselves. It doesn’t matter how much you care if they don’t.

Caring Hands

Which Stage of Competence Are You?

Everybody wants competence. We want it for ourselves. We expect it from others in our organizations. We demand it from the people and organizations we purchase from. But how do we figure out if we’ve got it? How well do we develop it in others? Where do we even start?

Contemplative GorillaBack in the 1970s, Gordon Training International developed a learning model called “The Four Stages of Competence,” which has also been linked to Abraham Maslow’s work. There’s something helpful about breaking an idea or a challenge down into smaller parts, and competence is no different. If we can understand which stage both we and our followers are in, we’ll be much more useful. Here are the Four Stages of Competence:

Capture Any Audience Using the “Magic Formula”

I was standing in front of a roomful of corporate employees about to launch into my training session. I knew the course content had the potential to make a strong impact in their communication and relationships and I had some specific learning goals for the group. But I resisted the urge to dive straight in. Instead, I shared a brief but vivid story about a time the principles I was about to teach had produced an incredibly positive result for me. Only then did I transition to the learning objectives and the course content. Just before I finished, I referenced my story once again and encouraged them to use the new principles we had learned and highlighted an obvious way it would benefit them.

verbal communication

I learned the “Magic Formula” from Dale Carnegie. It involves three parts: an incident, an action and a benefit. Whether your presentation is two minutes long or an hour, the Magic Formula provides a reliable structure and clarifies the action we encourage the audience to take. Here’s how it works.

The 5 SOF Truths of Leadership

When I joined the military in my early twenties, I wasn’t quite sure what “Special Operations Forces” (SOF) meant, but it didn’t take long for my new community to educate me. Some of our hardcore “green beret” colleagues operated as independent four man teams conducting unconventional warfare operations. My role in Civil Affairs had more to do with liaising with and advising local civilian leadership in foreign areas. I also didn’t get far into my initial training before I started hearing about the five “SOF Truths.” No matter what else we were training on, we always came back to them.

I immediately believed the five SOF Truths could hold up as a leadership doctrine for just about any organization, military or not. Below is my slightly amended version.

Special Forces Jumping from Plane

3 Things Strategic Leaders ALWAYS Do

Hopefully you’ve given significant thought to the questions “what is a leader?” and “what do leaders do?” Almost everyone has an opinion. Folks who value execution say, “leaders should drive results.” Folks who value relationships say, “Leadership should inspire others to reach their potential.” Folks who value authority say, “leaders should run a tight ship,” while folks who value team development simply say, “leaders serve.”

GPS

How do you answer the question?

What a Rock Star Taught Me About Perseverance

For the record, I never wanted to be a rock star. But as a college freshman I decided I was going to make an album. I hadn’t quite grown out of my belief that I could do absolutely anything I set my mind to. It was a good sentiment from my growing up years, but in this particular case it didn’t prove very helpful. I knew how to play the guitar and a buddy played the piano, so we decided if we wrote one or two songs each semester, we’d have an album by the time we graduated. In fact, I was so sure I would graduate with a diploma in one hand and a record in the other that I even volunteered to write the first song.

Schottsy

Back in my dorm room, I sat down to with my guitar, a pen, a notebook, and my thinking cap. Nothing happened. Somewhere during the next five long, lonely minutes, I decided songwriting just wasn’t in the cards for me. So I told my buddy, “I got nothin’” and got back to my business management homework.

So… What Do Consultants Actually Do?

“So Nathan, tell me what you do for a living?”

“Well, I’m a consultant.”

“A consultant? But what do you actually do?”

This is a typical conversation whenever I meet anyone new – and not just me, but for most folks in my profession. I don’t know why, but it’s always been a little tricky to explain what, in fact, I do for a living. “I solve problems,” or “I help people clarify what they want,” or “I build management solutions” are typical responses. A past employer taught us to say, “I help clients move from issue to outcome, with pace, certainty and strategic agility.”

Management Consultant What People Think I Do

The truth is that I help management understand their needs and then help build solutions to meet those needs. Since my specialty is organizational and talent development, the types of needs I address are usually related to the people and leadership side of organizations. My colleagues in other specialties do the same thing, but with finance, marketing, customers, supply chains, technology or countless other areas.

Whether you are officially a “consultant” or are a specialist, program manager, project manager or just plain responsible for some type of organizational change, I’d like to introduce you to a basic consulting methodology.

5 Leadership Book Recommendations for the Summer

It’s May. Graduation season is upon us. The kids are close to getting out of school for the summer. Maybe you have your vacation all planned out. Regardless, nearly everyone has some collection of summer activities in mind.

Reading SummerI’ve posted about reading before. I’ve shared reading strategies, a comprehensive list of leadership books and inspirational quotes such as Charlie “Tremendous” Jones,’ “You’ll be the same person in a year as you are today except for the people you meet and the books you read.” Unfortunately, not everyone enjoys reading as much as I do. So for now, let me use a more subtle approach and simply recommend five leadership books. Whether you read one or five this summer, I’m positive each one will help take your leadership to the next level.

12 Takeaways from Chick-fil-A Leadercast 2013

My favorite annual leadership event takes place each May. It’s Chick-fil-A Leadercast. The seminar features some of the biggest names in all of leadership. This year’s theme was: “Simply Lead.” I hope you got to attend, but if not, I’ve included 12 of my greatest takeaways. Here they are:

CFA Leadercast 2013

Use Strengths to Understand Your Leadership Style

Recently I wrote about the benefits of taking Gallup’s StrengthsFinder 2.0 strengths assessment. Nearly 9 million individuals have used the assessment to identify their Top 5 signature strength themes. That means there are many leaders out there who have yet to discover the incredible benefit of clarifying and leveraging their strengths.

Professional PeopleWhat I’d like to do in this post is show how the 34 StrengthsFinder themes neatly divide into four specific leadership styles – and I’ll explain what difference this makes for you and your team. In the next post, I’ll share some ideas for building a strengths-based leadership development program for your organization.